Activate Safe Haven whenever you feel a threat, so your emergency contacts can be made aware of your situation and come to your aid.
Triple Zero is for emergencies, when police, fire or ambulance are needed. For instance:
- Is someone seriously injured or in need of urgent medical help?
- Is your life or property being threatened?
- Have you just witnessed a serious accident or crime?
In any of these situations, always call Triple Zero as you normally would, but activate Safe Haven as well so we can carry out your pre-set action plan to notify your contacts. This is an essential fallback in the event that there's a delay in the response of the emergency services, or if they determine that the reason you’ve called doesn’t constitute an emergency - you’d be surprised how often this is the case. By doing both, you’ll be leaving nothing to chance.