A control room is a custom built facility used to monitor security systems. The Threat Protect control room has the highest possible rating in Australia and monitors tens of thousands of systems Australia wide. The Safe Haven app connects you to our control room, where our trained staff receive your alert, and then take care of your pre-set action plan, calling you, your contacts, or deploying a security guard to your location (city metro areas only). Our control room has built-in redundancy, with backup power, backup Internet connectivity and high security.