During sign-up, you will be asked to download the app to your smartphone or tablet (it's available for both Apple (iOS) and Android devices). Once inside the app, you can add in your emergency contacts.

With any luck, you will never need it. But if you do, here's how it works.

Activate Safe Haven

The second you feel a threat, activate Safe Haven using the SOS slider inside the app. Our highly trained and certified operators are ready to respond, day or night.


Our Control Centre is alerted

On SOS activation, your phone automatically calls our control room, connecting you to an operator. Your pre-assigned emergency contacts are also immediately contacted by SMS or email.

Location & Video Monitoring

We pin-point your location, and then track you as you move, using GPS and GEO-location technology. Real-time video and audio are streamed directly from your phone to your Safe Haven operator, so they can see what you see.


Guard sent to your location

If your situation is not resolved by speaking to our operator or through your contacts, a licensed security guard can be sent to your location at a cost of $150 (available in metro areas: Location Map).


Guaranteed personal response

Because Safe Haven alerts our control centre as well as your contacts, a personal response by our trained operators is guaranteed. Your alert is not handled by an automated system or computer. So you have the complete peace of mind of knowing that someone who cares can help ensure your personal safety, no matter what.