Guaranteed personal response 24/7
An SOS from your phone is treated as a personal duress with priority one status. Our highly trained and certified operators are ready to respond, day or night, and will stay online with you for as long as you need.
We pin-point your location, and then track you as you move, using GPS and GEO-location technology. This means your operator can help guide you, as well as direct security or emergency services to your exact location.
Video and Audio Streaming
Real-time video and audio are streamed directly from your phone to your Safe Haven operator, so they can see what you see. Video is also recorded, in case you need to review it later, or provide it to law enforcement.
On SOS activation, your phone automatically calls our control room, connecting you to an operator. Your pre-assigned emergency contacts are also immediately contacted by SMS or email. You can also use the in-app messaging feature to chat with your operator.
The flic button enables you to to activate an SOS without needing to operate your phone. It's as simple as pressing a button for 5 seconds to trigger. Needing only minimal setup, the Flic smart button is the perfect complement to the Safe Haven App. The Flic button is an optional extra, available for $35.
A special feature that monitors you for a preset time of your choosing. If you feel unsafe, use this feature to set a time-frame according to your activity. When the selected time expires, an SOS alert will be activated, reporting your location and calling the Safe Haven control room.
A1 Graded Control Room
Our security monitoring control room is A1 graded. That's the highest level of accreditation that can be achieved in Australia, and it guarantees that we'll always be ensuring your safety, no matter what.
If your situation is not resolved by speaking to your operator or through your contact network, a licensed security guard can be sent to your location at a cost of $150 (available in metro areas: Location Map).